Overview
Ignition Proof of Delivery (POD) provides multiple advantages to enhance profitability and improve your relationship with your customers. As a mobile application used in the field to track a product’s activity from warehouse to customer delivery, POD supports just-in-time electronic delivery confirmation including signature captures, photos, and GPS coordinates. It also tracks truck inventory on a real-time basis as well as providing a level of customer account information that enables your personnel to make fast and precise deliveries.
Companies that deliver on paper are missing the key advantages of real-time communication and automation. With today’s strict standards for track and trace, extending the automated processes beyond the warehouse to the time of delivery is the next logical step. Knowing the right case was delivered to the right stop at the right time is imperative to protect your customers and your brand as well as to maintain compliance.
Benefits Of POD
- Visibility to exactly what is inbound (returns/pick-ups) with complete tracking
- Improved customer satisfaction with on-time and accurate order delivery as well as better documentation around the actual delivery
- Greater total cost of ownership due to better management and storage of documents as well as reduced costs associated with document imaging hardware and scanning
- Reduced days sales outstanding by working with clean invoices that clearly document delivery
- Better data integrity using a digital format that reduces human error or lost documentation from manual processes and re-keying
- Enhanced customer account information based on easy-to-access digital documentation
- Process optimization based on data about the driver, routes, and customers to refine operations
- Order delivery accuracy
- Seamless product recalls
- Customer service
- Reduction in delivery errors
- Control return/pick-up process
- Check-in and check-out activities
- Back-office processes such as invoicing and reconciliation
Industry Challenges
Lack of visibility
- Provides greater visibility into delivery activity from warehouse to recipient
- Gain intra-day intelligence on order adjustments, returns, credits, cash, and driver performance
Missing Automation
Automate payment processing at delivery or via the portal; drivers no longer need to reconcile cash manually
No tracability
Track using scanned case-level delivery intelligence with time, date, and location stamping
Case Study
Scavuzzo's
“One of the big benefits that we see with the technology that we've implemented is we are able to pay our employees more, be more competitive in the marketplace and our employees get to earn more money.”
Richard Scavuzzo – Director
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